It’s hard to think clearly when we’re hungry.

Laugh when we feel threatened. 

View ourselves positively when we have no friends.

Our basic needs must be taken care of before we can work on becoming the person we want to be. 

The same is true for any business. The most ambitious owner or manager still has to satisfy a handful of fundamental “lower level” operational requirements before they can focus on “higher level” priorities for the business. 

The pain of unsatisfied needs is even more acute in the restaurant world. There’s a tangible hierarchy to the needs required to operate a brick-and-mortar business that any manager will feel immediately the moment there’s a crack in the foundation. Similar to how we find it difficult to think and focus when we’re really hungry, a restaurant business owner finds it extremely difficult to work at higher levels of the business when a lower level operational gap exists. 

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